Privacy Policy

1. Information We Collect

When you register and use the services at GOJACKPOT, we collect and store the following types of information:

• Personal Information: This includes data you provide when creating an account, such as your name, email address, phone number, and payment information (credit card details, e-wallets, etc.).
• Login and Account Information: Username, password, security questions, and other details necessary to secure your account.
• Transactional Information: Records of your deposits, withdrawals, bets, and gaming activities on our platform.
• Technical Information: Information such as IP addresses, browser types, operating systems, and data regarding your device, which helps us enhance your gaming experience.
• Cookies and Tracking Data: We use cookies to collect information about your activity on the platform, including preferences and game history. This allows us to provide personalized features and improve overall usability.

2. How We Use Your Information

We use your personal data to ensure a seamless, safe, and personalized experience at GOJACKPOT. Specifically, we may use your information for the following purposes:

• Account Creation and Management: To create your account, authenticate your identity, and secure your profile.
• Processing Transactions: To manage deposits, withdrawals, and payments securely.
• Improving User Experience: To tailor the services, promotions, and game recommendations based on your preferences and behavior.
• Customer Support: To provide assistance with your account and resolve any issues you may encounter.
• Compliance and Legal Obligations: To ensure compliance with legal, regulatory, and security requirements, including responsible gaming practices.
• Marketing and Promotions: If you opt in, we may send you promotional emails or SMS about bonuses, new games, and special offers. You can opt out at any time.

3. Cookies and Tracking Technologies

GOJACKPOT uses cookies and similar tracking technologies to monitor and improve the performance of our website and app. Cookies help us remember your preferences, manage sessions, and personalize your experience. You can manage or disable cookies through your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.

4. Data Security

We take your data security seriously. GOJACKPOT uses industry-standard security measures such as SSL (Secure Socket Layer) encryption to protect your personal and financial information during transmission. Additionally, we implement strict access controls and security protocols to safeguard your data from unauthorized access, loss, or misuse. We continually review and update our security practices to keep up with evolving threats and technologies.

5. Data Sharing and Disclosure

GOJACKPOT does not sell, rent, or trade your personal information with third parties for marketing purposes. However, we may share your data under the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us with payment processing, customer support, marketing, and technical services. These partners are required to maintain the confidentiality and security of your data.
• Legal Requirements: We may disclose your personal information to regulatory authorities, law enforcement, or other governmental bodies when required by law, such as for fraud prevention, anti-money laundering (AML) compliance, or other legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal data may be transferred to the new entity, but it will remain subject to this privacy policy.

6. Your Data Rights

At GOJACKPOT, we respect your rights regarding your personal data. You have the following rights under applicable data protection laws:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request the correction of any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal data, subject to legal or regulatory obligations.
• Data Portability: You can request to receive a copy of your personal data in a structured, commonly used format.
• Withdraw Consent: If you have provided consent for us to use your data, you can withdraw this consent at any time.

To exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request within the time frame required by applicable law.

7. Retention of Personal Data

We will retain your personal data for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. If you request the deletion of your account, we will securely dispose of your data in accordance with applicable laws.

8. Age Restrictions

GOJACKPOT is committed to responsible gaming and does not allow users under the age of 18 (or the minimum legal age for gambling in your jurisdiction) to create an account or use our services. If we discover that a user is under the required legal age, their account will be immediately terminated, and any personal information will be deleted.

9. Changes to the Privacy Policy

GOJACKPOT reserves the right to update or modify this privacy policy at any time. If we make significant changes, we will notify you through our website or via email. We encourage you to review this page periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: [email protected]
• Live Chat: Available 24/7 on our website